Privacy Policy

At Shanvia Academy, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enrol in our courses.

1. Information We Collect

We collect information that you voluntarily provide to us when you register for a course, contact us, or interact with our platform, including:

• Full name, email address, and phone number
• Educational background and career goals
• Payment details (processed securely via third-party gateways)
• Course progress, assignment submissions, and assessment results
• Device information, IP address, browser type, and usage data

2. How We Use Your Information

We use the information we collect to:

• Process enrolments and manage your account
• Send course materials, schedules, and important updates
• Provide personalised learning recommendations
• Connect you with placement opportunities and hiring partners
• Improve our courses, website, and services
• Comply with legal obligations and resolve disputes

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Hiring Partners: With your explicit consent, we share your profile with potential employers for placement purposes.
• Service Providers: With trusted vendors who assist in payment processing, email delivery, and analytics — all bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential cookies — required for the website to function properly
• Analytics cookies — to understand how visitors interact with our site (Google Analytics)
• Marketing cookies — to show relevant advertisements on third-party platforms

You may disable cookies in your browser settings, but some features may not function correctly as a result.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent at any time for marketing communications
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at privacy@shanviaacademy.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page with a revised date. Continued use of our services after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: